Customer Refund Policy

<strong>Il Velo di Karnib Ghadir, Via Berenini 118, 43036 Fidenza (PR)</strong>, with the goods intact, not used beyond what is necessary and in their original packaging. The refund is made using the same means of payment <strong>within 14 days</strong> of the withdrawal notice (the Seller may withhold the refund until the goods are received or proof of return is provided).</p> <p>All products are also covered by the <strong>24-month legal guarantee of conformity</strong> (Arts. 128-135 Consumer Code). For withdrawal, returns or warranty, write to Ilvelo_italia@hotmail.com. Full details in the <a href="/terms">General Terms and Conditions</a>.</p>